We care, we listen, we act

Our customer support team is reliable, personal and speedy. We partner with our customers to make their businesses more efficient by embedding ourselves into the company’s operations, understanding their business needs and providing expert advice to help them achieve their goals.

We save time, money and hassle by providing a fully outsourced end to end fleet management solution. We manage a fleet for its entire journey, from pre-life to in-life and end-of-life, so that our customers can focus on their core business.

Got a query? Our expert, highly personable team is available to assist.

What our customers love about us

That we’re reliable and fast:

We are always available, and we respond to customer queries straight away.

That we’re proactive:

We anticipate customer needs before they do – whether it’s booking a vehicle for a service or sending out a new tax disc, we have it done before our customers know it’s needed. We inform our customers of any changes to government regulations or vehicle supply issues that could impact their fleet.

That we’re personal:

No matter what the company size, we provide a personalised approach to fleet management. We hold regular face-to-face meetings with our customers and offer the same point of contact for all contract stages, ensuring consistency and quality of service.

That we provide dedicated support:

We build relationships. We provide dedicated driver support for fleet drivers and a dedicated account relationship manager for every customer.

That we’re flexible:

We are experts, and we make decisions quickly. We know that change can happen fast and we are here to respond quickly to unforeseen circumstances.

That we provide dedicated support:

We build relationships. We provide dedicated driver support for fleet drivers and a dedicated account relationship manager for every customer.

That we save them money:

We provide proactive advice on how to reduce costs and we use our experience and partnerships to reduce fleet costs. Our nationwide supplier network means there is no downtime for drivers when it comes to vehicle maintenance.

That we’re progressive:

We are forward thinkers who drive sustainable solutions for our customers every step of the way. We are experts on helping businesses transition to sustainable mobility, so they can meet and exceed their sustainability goals.

That we’re transparent:

The motor industry is not without its challenges and these can impact customers, such as disrupted supply chains and long lead times. We keep our customers updated on anything that might affect them and we minimise the impact on their business.

That we’re solution focused:

We communicate openly and honestly with our customers and find solutions that support them, no matter what the situation.

That we get them the best deal:

We harness our business strength so that we can provide the most cost effective and competitive solutions to our customers.

That we support them when something goes wrong:

Some aspects of fleet management can be especially challenging for companies, for example when a driver is involved in an accident. We provide an Integrated Accident Management System that includes Risk Management, Driver Management, Relief Vehicle and Claim Management, all of which minimise driver downtime and the impact of an unplanned event on business activities.

That we handle all the paperwork:

We provide all of the administrative support involved in fleet management, so that our customers don’t have to.

Contact Us

01 419 8373
info@niftibusiness.ie

Cedar House, Joyce Way
Park West Business Park
Dublin, D12 RW59